.Five9 (FIVN) has actually been rewarded the 2024 Aragon Research Study Innovation Honor for AI Contact Centers as well as named a Forerunner in two Aragon Study World reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The business was realized as the absolute most key vendor in the artificial intelligence Broker Operating systems report.At the core of Five9’s technology is their vision for The NEW CX, where Artificial Intelligence Agents and AI-empowered Human being Agents team up to supply hyper-personalized client expertises. The firm just recently introduced brand new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of modern technology in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also called an Innovator in The Aragon Analysis Globe for AI Broker Operating Systems in the ICC, 2025 and Aragon Investigation World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been named a champion of the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Connect With Centers. Also, Five9 has actually been actually called a Leader in 2 Aragon Investigation Planet records: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Study underscores Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 record openings Five9 as one of the most
calculated supplier measured in
the report, recognizing Five9 s strategic vision for AI-driven technology in CX. At the center of this technology is actually Five9’s vision for The brand-new CX where AI Agents and AI-empowered Human being Brokers team up to deliver hyper-personalized, simple and easy client experiences. By inspiring businesses to supply transformative consumer interactions while lessening costs and strengthening effectiveness, Five9 is establishing brand new standards for AI-powered solutions in the contact facility market.
AI is actually foundational for producing phenomenal client expertises, as well as we are honored to become identified through AragonStudy as cutting-edge for our initiatives to propel the smart connect with facility forward, said Jonathan Rosenberg, Chief Innovation Police Officer and Director of AI, Five9. Our focus has actually been, and will remain to be, assisting services supply those knowledge with easy-to-use resources as well as capacities. Along with each brand-new innovation, our team take a progression for each Five9 and also for the market in its entirety.
The Aragon Investigation Technology honor pinpoints suppliers leveraging speculative use of technology to certainly not merely adapt as markets transform, but to definitely interfere with and also update exactly how their markets are going to advance. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors ceremony.Five9’s dedication to technology, especially its own vision for combinationing AI Brokers and AI-empowered Human Being Professionals, is specifying a brand new criterion for just how organizations can easily provide hyper-personalized and also seamless client experiences, claimed Jim Lundy, Founder, CEO and Lead Expert, Aragon Investigation. This award and record identification improves Five9’s devotion to supplying artificial intelligence developments for CX.
Previously this year, the firm introduced brand new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents, that change the way companies come close to CX, driving much better results for each clients and also representatives. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, offers a detailed rooms of solutions to electrical power AI-elevated client experiences that deliver better service results as well as Deliver Joy to CX.
Our merged cloud-native offering makes it possible for hyper-personalized consumer experiences and even more inspired workers, creating every client communication extra hooked up, easy, and also private. Trusted by 2,500 +customers as well as 1,400+ companions globally, Five9 brings together the electrical power of AI, our platform, as well as our folks to drive AI-elevated CX.For more details, see www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Rights Scheduled.
The id of an Aragon Study honor champion is not a promotion by Aragon Research study of any vendor, product, or even service. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary honors did Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 gained the 2024 Aragon Analysis Development Award for AI Connect With Centers and also was called a Leader in two Aragon Investigation Planet reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers to improve client expertise administration.How does Five9’s( FIVN )BRAND NEW CX eyesight influence customer care? Five9’s brand-new CX vision mixes artificial intelligence Representatives along with AI-empowered Individual Agents to supply hyper-personalized, uncomplicated customerknowledge while lessening costs as well as strengthening productivity.
What was Five9’s( FIVN) critical role in the Aragon Investigation World 2025 record? Five9was actually placed as one of the most calculated provider in the AI Agent Operating Systems in the ICC, 2025 report, realizing their critical sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonResearch Study Technology
Honor
?
Five9 was formally introduced with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.